When will I receive my Playback order after the campaign ends?
Orders will be shipped within 30 to 45 business days after the campaign’s expiry date. Rest assured, we are actively preparing all orders during this period. Once your item has been shipped, you will receive an email with your tracking number. We truly appreciate your patience and support. If you have any further questions, feel free to reach out, we’re always happy to help.
Do you ship internationally?
Yes, we do ship internationally! We are happy to deliver to customers around the world. If you have any specific questions about shipping rates or destinations, feel free to reach out via our socials.
How do I get in contact with your team?
To get in contact with our team, please send any business inquiries through our "Contact Us" page. For any other queries, feel free to reach out to us via our social media platforms, such as Instagram. We're happy to assist you.
What is Play-It-Back?
PLAY-IT-BACK is a collectible card series from PLAYBACK that features limited-edition sports cards. These cards capture pivotal moments, standout performances, and major milestones in real time. The concept puts history—quite literally— into the hands of fans.
How long does it take to process a refund?
Refunds typically take up to 48 hours to process once your request has been approved. You will receive a confirmation email once the refund has been issued. Please allow additional time for the amount to reflect in your account, depending on your payment provider.
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